Windows Support Technician

Job Description:

PointClear Networks, a progressive Eastern Shore-based IT firm needs your skills. We are a forward-looking, dynamic technology company looking for experienced IT technicians.

Windows Support Technician -- Integration Specialist: Focuses on implementation of software and hardware solutions for our clients.

Primary Responsibilities:

- Serve as the primary technical resource on hardware and software projects for new and existing customers.

- Become an expert with our existing tools and technologies as well as assist in extending and advancing these capabilities.

- Become proficient with various line of business applications used by our clients and assist with support for those applications.

- Work closely with the Project Manager to assess, enhance, and deliver solutions to business problems.

Required Skills:

- Experience with the following: Analyzing Information, Component Testing, Hardware Troubleshooting and the ability to learn and retain knowledge related to proprietary hardware.

- Experience with MS Server and Desktop operating systems, as well as a working knowledge of Active Directory.

- Self-motivation, creative-thinking, willingness to work as a member of a team, organization, and ability to meet deadlines and manage an individual schedule.

- Ability to work in a dynamic environment and occasional non-standard hours when needed.

- Certifications: Microsoft MCSA or higher will be given preference. MCP or higher required within 6 months of employment start.

Desired Skills:

- Hands-on experience with Windows 2008/2012/2016 Server, MS SQL Server and Windows 7/8/10, including active directory migrations and new AD implementations.

- Experience with cloud integration

- Network technologies, including cabling topologies, firewalls, routers, switches, and interconnecting LAN/WAN communication protocols (including Ethernet), along with VPN & RDP experience.

- Working knowledge of VMWare & Microsoft Hyper-V

This is a full-time position with a growing company, and we are looking for someone who wants to grow with us. Must be able to solve problems independently. Must have a valid drivers license and reliable transportation. Local travel is required. Travel is mainly in Mobile and Baldwin Counties.

Please submit Resume AND Salary Requirements to:

About PointClear Networks

PointClear Networks provides fast, friendly and reliable IT support and telecommunications services to businesses throughout the Gulf Coast area. Our fixed fee approach allows us...

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915 Plantation Blvd Suite A

Fairhope, AL 36532


Industry: Business Services, Computer & Network Services,

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